Civi Bikes Warranty Policy
We have hand-picked industry leading components that are extremely reliable. If you have any problems, our warranty policy is as follows;
Frame warranty lifetime.
All other component including store bought accessories warranty 1 year.
Battery warranty: After 2 years our battery will deliver 70% of initial capacity assuming 800 complete charge/discharge cycles
Warranty is valid only in Continental United States only.
Using it daily to go to work and does 25 mph on level 5 assist mode with ease. It's crazy fun to ride and lots of juice power. After just under 15 miles of commuting on PAS level 5, mostly uphill one way, and downhill - there is still 2/3 bar left.
Aside from the comfort and trendy design, it gives me freedom to be independent. Love to smell the flowers again with my ew buddy 38 :)
Took this ew 72 scooty on a ride and yes it delivers, good ride and lots of juice power to roam around.
Greatly satisfied after taking it for a run, it was fast & ride was pretty smooth. The best scooter I have owned to date, so dependable and runs steadily even on a sharp curve. The rear shock absorber built on the frame makes the ride so much more enjoyable.
Customer service is topnotch, e-bike arrived earlier than expected. Got some minor issue with the headlight, contacted tech support and resolved it within a day. Overall ride quality and comfort is great, highly recommended. Five thumbs up!
It is a well made bike and my daughter loves it for her birthday. She can use the pedal-assist when climbing on a hill:)