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1347992 Alberta Inc. dba electricbikeplus.com 5830 East 2nd St. #92829 Casper, WY 82609
We are available 9am-5pm Monday-Friday Eastern. You can reach us at (800) 674-0903. We are also available via live chat, email firstname.lastname@example.org or by filling out the form below.
Frequently Asked Questions:
How fast do you ship out? Answer: Usually within 1-2 business days.
When will I receive tracking for my order? Answer: As soon as your package ships out.
How long will my order take to arrive? Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on back-order it may take longer. We will contact you and let you know if that’s the case.
Which courier will deliver my package? Answer: We ship via UPS, FedEx and USPS. It usually depends on the size of your package.
If something is out of stock can I back order or special order it? Answer: Yes! Please contact us by phone to place your order.
Can I place my order over the phone? Answer: Yes! We are available 9am-5pm Monday-Friday Eastern. You can reach us at (800) 674-0903.
Do you offer free shipping? Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.
Do you ship internationally? Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote.
Do you have a showroom? Answer: We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.
If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.
Using it daily to go to work and does 25 mph on level 5 assist mode with ease. It's crazy fun to ride and lots of juice power. After just under 15 miles of commuting on PAS level 5, mostly uphill one way, and downhill - there is still 2/3 bar left.
Aside from the comfort and trendy design, it gives me freedom to be independent. Love to smell the flowers again with my ew buddy 38 :)
Took this ew 72 scooty on a ride and yes it delivers, good ride and lots of juice power to roam around.
Greatly satisfied after taking it for a run, it was fast & ride was pretty smooth. The best scooter I have owned to date, so dependable and runs steadily even on a sharp curve. The rear shock absorber built on the frame makes the ride so much more enjoyable.
Customer service is topnotch, e-bike arrived earlier than expected. Got some minor issue with the headlight, contacted tech support and resolved it within a day. Overall ride quality and comfort is great, highly recommended. Five thumbs up!
It is a well made bike and my daughter loves it for her birthday. She can use the pedal-assist when climbing on a hill:)