Eunorau Returns Policy
A) The customer has to inform Electricbikeplus within 7 business days to return the received product/s. Electricbikeplus will then inform Eunorau within 3 days after getting the request from the customer.
B) The customer must initiate return shipment of the merchandise within 7 days of the purchase date and pay for the shipping cost to one of Eunorau's warehouses located in the US.
C) Eunorau must receive the product in 100% new, resellable condition. Merchandise is not eligible for a refund if it has been assembled, ridden, worn, used, abused, damaged in anyway. The merchandise must arrive complete, including warranty cards, manuals, accessories, promotional material, and in the original packaging.
D) Eunorau will finish the inspection within 5 days after the receipt of the product. If the returned products are not in original condition according to Clause C, Eunorau will refuse a refund.
E) If the returned products are in original condition according to Clause C, Eunorau will agree to refund the paid amount. Refunds will be paid to Electricbikeplus by Eunorau for 100% of the entire Eunorau purchasing price, which is clarified in the attachment. A restocking fee of 20% will be deducted from Eunorau's refund payment to Electricbikeplus from items returned in their original condition within 7 days of purchase including but not limited to unauthorized returns.
Had a limited budget and saw this bike. Had some problem with assembly and James from EB Plus support was there to guide me. I got it running in no time.
This bike is perfect for my outdoor adventure. However, less than a week of usage the bike chain broke and when I contacted Electric Bike support they quickly addressed my concern. In a few days I received my new replacement chain. Great customer support.
The bike arrived today & had it assembled in a quickie. For the money this bike costs seems worth it. Feels solid & durable. I'll be driving it to go to work & might give an update later.
Sweet Fun Easy these are the words that I can say to my new LYnx. It has all I need to enjoy my ride:)
Plenty of fun & power to go off road & uphill climbs. Electric Bike Plus got my hunting bike just in time for the season.
Every time I ride my Flatlander - totally impressed. At first had some adjustments but after a while it gets more fun to ride.
This bike is powerful and stylish. It looks like a bobber. The steering is excellent and it's a smooth ride as go along the city streets in Miami. With each ride I venture out more and more and the rides get longer and longer. I am very happy with my purchase and if you are looking to zip by in style, this is the bike for you.
The Cheetah Cafe Racer is a classic, retro and modern e bike. I had a very great experience with Electric Bike Plus, after speaking with Janice, she helped me out with her knowledge and she's extremely kind. I highly recommend this company, it took me about a week to come around to making the purchase and I'm extremely glad I chose you guys
Very easy to ride, comfortable and sturdy. Fat tires supports stability and ride feel secure. Comes equipped with Hydraulic brakes, front suspension, and large color display which are great features. Definitely recommend this electric trike!
Nice scooter. Easy to put together and the battery was fully charged. I was able to use it within 30 minutes! It is very quiet and easy to maneuver. Love it!
I like it for the most part. A little bigger than I thought it would be. I'm not really used to it yet. It has power but the wheels are too slick and it skids on wet grass or dirt. Wish it had more of a mud tire on the front. Runs good and battery last a long time.
We bought the EW 18 (blue) and it has been a simply amazing experience for my 8 year old grandaughter who has a congenital heart condition. It was super easy to unpack and start using. We plan on a family biking trip to a state park soon, and she’s so excited to use her scooter. The look on her face is worth the cost, and the confidence it's meant to her is priceless. Thanks for such a nice experience.
It's like a mini scooter van, it has big compartments, the ride is comfy and my grandkids want to ride with me on weekends.
This is my 3rd ebike and so far enjoyed riding it compared to my previous - the ride & quality is great.
Love the portability & functionality. High 5!