Hollywood Racks Warranty Policy
effective on new racks purchased after January 1, 2008
Hollywood Racks will warranty its car racks and accessories during the time that an original retail purchaser owns the product subject to the exclusions and limitations of this warranty. Hollywood Racks will remedy defects in materials and workmanship by repairing or replacing (at its option) a defective part without charge for labor or parts. Hollywood Racks may elect (at its option) to issue a refund equal to the purchase price paid for the product.
This warranty does not cover problems caused by normal wear and tear including (but not limited to) weather, scratches, dents, rust, accidents, unlawful vehicle operation, misuse, abuse, neglect, theft,
unauthorized modifications, or unauthorized repair. No warranty is given for defects resulting in incorrect assembly, incorrect installation onto the vehicle, installation on a “no fit” vehicle, incorrect attachment of bicycles onto the rack, or overloading of the rack’s weight restrictions. This warranty terminates if the original retail purchaser transfers the product to any other person.
If a product is believed to be defective, the original retail purchaser should contact either the original retailer or Hollywood Racks directly at 800-747-4085 or at firstname.lastname@example.org
Disclaimer of Liability: Repair or replacement of a defective product or the issuance of a refund or credit (as determined by Hollywood Racks) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s vehicle, cargo, bicycles and or to any other person is excluded. This warranty is expressly made in lieu of any and all other express warranties, whether oral or written.
Hollywood Racks shall not be liable for any direct, indirect, consequential, incidental, special, punitive or any other damages in connection with the purchase, use or handling of this product.
Some states do not allow the exclusion or limitation of consequential or incidental damages and the above limitation may not apply to you. This warranty gives you specific legal rights and you have other rights, which vary from state to state.
Had a limited budget and saw this bike. Had some problem with assembly and James from EB Plus support was there to guide me. I got it running in no time.
This bike is perfect for my outdoor adventure. However, less than a week of usage the bike chain broke and when I contacted Electric Bike support they quickly addressed my concern. In a few days I received my new replacement chain. Great customer support.
The bike arrived today & had it assembled in a quickie. For the money this bike costs seems worth it. Feels solid & durable. I'll be driving it to go to work & might give an update later.
Sweet Fun Easy these are the words that I can say to my new LYnx. It has all I need to enjoy my ride:)
Plenty of fun & power to go off road & uphill climbs. Electric Bike Plus got my hunting bike just in time for the season.
Every time I ride my Flatlander - totally impressed. At first had some adjustments but after a while it gets more fun to ride.
This bike is powerful and stylish. It looks like a bobber. The steering is excellent and it's a smooth ride as go along the city streets in Miami. With each ride I venture out more and more and the rides get longer and longer. I am very happy with my purchase and if you are looking to zip by in style, this is the bike for you.
The Cheetah Cafe Racer is a classic, retro and modern e bike. I had a very great experience with Electric Bike Plus, after speaking with Janice, she helped me out with her knowledge and she's extremely kind. I highly recommend this company, it took me about a week to come around to making the purchase and I'm extremely glad I chose you guys
Very easy to ride, comfortable and sturdy. Fat tires supports stability and ride feel secure. Comes equipped with Hydraulic brakes, front suspension, and large color display which are great features. Definitely recommend this electric trike!
Nice scooter. Easy to put together and the battery was fully charged. I was able to use it within 30 minutes! It is very quiet and easy to maneuver. Love it!
I like it for the most part. A little bigger than I thought it would be. I'm not really used to it yet. It has power but the wheels are too slick and it skids on wet grass or dirt. Wish it had more of a mud tire on the front. Runs good and battery last a long time.
We bought the EW 18 (blue) and it has been a simply amazing experience for my 8 year old grandaughter who has a congenital heart condition. It was super easy to unpack and start using. We plan on a family biking trip to a state park soon, and she’s so excited to use her scooter. The look on her face is worth the cost, and the confidence it's meant to her is priceless. Thanks for such a nice experience.
It's like a mini scooter van, it has big compartments, the ride is comfy and my grandkids want to ride with me on weekends.
This is my 3rd ebike and so far enjoyed riding it compared to my previous - the ride & quality is great.
Love the portability & functionality. High 5!