Ride1Up Returns Policy
It is the responsibility of you the customer to VERIFY SHIPPING ADDRESS and delivery date. Ride1up is not responsible for lost or missing packages delivered by the carrier. If the carrier cannot deliver the product to the address provided, you will be charged up to a $400 fee for the product to be resent or returned and restocked in our inventory. Ride1up will deduct the fee from any potential return.
We ship the products same or next business day when the item is in stock. We offer a 100% return policy and original shipping is free with the following exceptions.
Customer pays return shipping costs.
You the customer must ensure the product arrives safely without damage to the return shipping address.
The product arrives free from damage which may have occurred during or prior to shipment.
Orders may not be cancelled during shipment or once processed by our facility.
Using it daily to go to work and does 25 mph on level 5 assist mode with ease. It's crazy fun to ride and lots of juice power. After just under 15 miles of commuting on PAS level 5, mostly uphill one way, and downhill - there is still 2/3 bar left.
Aside from the comfort and trendy design, it gives me freedom to be independent. Love to smell the flowers again with my ew buddy 38 :)
Took this ew 72 scooty on a ride and yes it delivers, good ride and lots of juice power to roam around.
Greatly satisfied after taking it for a run, it was fast & ride was pretty smooth. The best scooter I have owned to date, so dependable and runs steadily even on a sharp curve. The rear shock absorber built on the frame makes the ride so much more enjoyable.
Customer service is topnotch, e-bike arrived earlier than expected. Got some minor issue with the headlight, contacted tech support and resolved it within a day. Overall ride quality and comfort is great, highly recommended. Five thumbs up!
It is a well made bike and my daughter loves it for her birthday. She can use the pedal-assist when climbing on a hill:)