Ride1Up Returns Policy
It is the responsibility of you the customer to VERIFY SHIPPING ADDRESS and delivery date. Ride1up is not responsible for lost or missing packages delivered by the carrier. If the carrier cannot deliver the product to the address provided, you will be charged up to a $400 fee for the product to be resent or returned and restocked in our inventory. Ride1up will deduct the fee from any potential return.
We ship the products same or next business day when the item is in stock. We offer a 100% return policy and original shipping is free with the following exceptions.
Customer pays return shipping costs.
You the customer must ensure the product arrives safely without damage to the return shipping address.
The product arrives free from damage which may have occurred during or prior to shipment.
Orders may not be cancelled during shipment or once processed by our facility.